Blue Santorini

Frequently Asked Questions

When is my booking confirmed?

Your request is confirmed only after we send written confirmation with availability, service details, price, and payment method.

How can I book?

Use the booking form, WhatsApp, email, or call us. WhatsApp is usually the quickest way to confirm details.

What is the cancellation policy?

Cancellation is free until 24 hours before the scheduled service. Later cancellations and no-shows are charged at 100%, subject to the disruption and severe-weather exceptions described in our Cancellation Policy.

Do you monitor flights and ferries?

Yes, when you provide accurate flight or ferry details. Please message us if your schedule changes.

Which vehicle will be assigned?

The vehicle category is selected according to passenger and luggage requirements. An equivalent model may be used when operationally necessary.

Can you accommodate large groups?

Yes. Depending on group size and luggage, we can arrange a Mercedes Vito or similar minivan, a Sprinter or comparable minibus, or multiple vehicles.

How do I pay?

The available payment method and final amount are confirmed with your booking. Some services may be payable online, while others may be payable to the driver or provider.

Can an experience be customised?

Yes. Private tours and tailor-made experiences can be adapted to your interests, schedule, pickup location, and preferred pace.