Blue Santorini
Privacy Policy
Last updated: 29 July 2026. Blue Santorini is operated by Blue Feather Santorini in Santorini, Greece.
Who is responsible for your information
Blue Feather Santorini, operating the Blue Santorini brand, is responsible for the personal information described in this notice. Questions and privacy requests may be sent to bluefeathertours@gmail.com.
Information we collect
When you contact us or request a booking, we may collect your name, email address, telephone or WhatsApp number, pickup and destination details, travel date and time, flight or ferry information, passenger and luggage details, selected experience, special requests, payment preference, and the messages you exchange with us.
Our website may also receive technical information such as IP address, browser type, device information, pages visited, cookie identifiers, and basic analytics information.
Why we use your information
- To answer enquiries and prepare, confirm, manage, or change a requested service.
- To assign a suitable vehicle, driver, tour, cruise, or other requested arrangement.
- To communicate through email, telephone, or WhatsApp.
- To process payments where an online payment option is offered.
- To maintain business, accounting, safety, fraud-prevention, and legal records.
- To understand and improve website performance and customer experience.
Legal bases
We process information when necessary to take steps at your request before entering into a contract, to perform an agreed service, to comply with legal obligations, and for legitimate interests such as operating, securing, and improving our services. Where required, analytics or marketing technologies are used only with consent.
Who may receive information
Information is shared only when necessary with authorised Blue Feather Santorini personnel, assigned drivers and service partners, website and hosting providers, email providers, WhatsApp, analytics providers, payment providers, professional advisers, and public authorities where legally required.
International transfers
Some technology providers, including messaging and analytics providers, may process information outside the European Economic Area. Where applicable, those providers rely on recognised transfer safeguards or another lawful transfer mechanism.
How long we keep information
General enquiries and unconfirmed booking requests are normally retained for up to 24 months. Confirmed booking, transaction, accounting, and tax records may be kept for the period required by Greek or EU law. Information is deleted or anonymised when it is no longer needed.
Cookies and analytics
The website may use essential cookies needed for security and operation, and—with your consent where required—analytics technologies that help us understand visits and performance. Browser settings can be used to restrict cookies, although some website functions may be affected.
Your data-protection rights
Subject to the GDPR and applicable law, you may request access, correction, erasure, restriction, portability, or object to certain processing. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful processing.
Contact us first at bluefeathertours@gmail.com. You may also lodge a complaint with the Hellenic Data Protection Authority.
Updates
We may update this notice when our services, providers, or legal obligations change. The latest version will appear on this page.